Frequently Asked Questions

Everything you need to know about shopping with Liquitex UK

What are your standard shipping times within the UK?

We offer standard delivery within 3-5 working days. Next-day delivery is also available for orders placed before 2 PM Monday through Thursday.

Do you offer international shipping?

Currently, Liquitex UK specializes in domestic fulfillment. Please visit our global site for shipping options to other regions and countries.

How can I track my order once it has been dispatched?

Once your order leaves our warehouse, you will receive an email containing a tracking link and a unique reference number to monitor your parcel's progress.

What is your return policy for unused items?

We accept returns on all unopened and unused products within 30 days of purchase. Please ensure items are in their original packaging to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your products cruelty-free and vegan?

The majority of our professional ranges are vegan-friendly and we do not conduct animal testing on any of our products. Detailed ingredient lists are available on each product page.