Returns & Exchanges

At Liquitex UK, we want you to be fully satisfied with your art supplies. If you are not happy with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Package

  Securely pack the items in their original product packaging, ensuring all seals remain intact to qualify for a full refund.

• 3.
  Ship to Our Warehouse

  Affix the provided return label to your parcel and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.